Tuesday, January 24, 2012

Can Body Language Be Learned?

Ten minutes after I meet with a coaching client for the first time, the client is facing my video camera for 60 to 90 seconds. Then we watch the video together. Differently from in real life and because we have modern technology, I can separate the impression—and the client’s image—from the spoken words. I simply turn the speakers off so I don’t get influenced by the video’s verbal content and context. This is a powerful experience, one that provides rich information. In most cases a client can use that information for improving job interview skills and then can apply the newly learned skills during a job interview. Most people are awestruck by their video experience. In less than two minutes, people can see for themselves how they’re perceived by others—something they couldn’t have known before.

Albert Mehrabian, currently UCLA professor emeritus of psychology, published his findings on inconsistent communication of feelings and attitudes and on the relative importance of verbal messages and nonverbal messages. He devised what’s known as the 55%-38%-7% rule. Professor Mehrabian’s basic tenet is that when we communicate with other people, we’re being judged to the extent of 55% by our nonverbal behavior such as body language and facial expression, 38% by our tone of voice, and only the remaining 7% by the actual words we speak and their context. Moreover, if the words we use are incongruent with our body language and tonality, then the other person tends to believe more in what he sees and hears and less in the meaning of the words.

When we interview, our body language says a lot about us and about our emotional state; and poor body language often sends the message that we’re stressed or fearful. But even before the interview interaction begins, the interviewer looks at your face, your hair, your clothes, and the image you’re projecting. Thus, he forms an opinion about you before you’ve even had a chance to formally meet.

The interviewer observes your body language and interprets it quickly, knowing at once whether you’re scared, passive, under- qualified, or something else. If you say the wrong thing, the interviewer can forgive that, but if your body language says something different from what you actually say—for example, you say you’re a person who works well in stressful situations, but your body language betrays the fact that you’re indeed stressed; or, for another example, you say you’re confident, but your body language again betrays the fact that you’re not—well, those are things an interviewer knows you can’t change.

Following are a few body language mistakes to avoid during a job interview.

·         Crossing your arms, which suggests you’re either overconfident or uncomfortable

·         Lack of eye contact, especially while the interviewer is talking

·         Not smiling, which makes you appear nervous or unfriendly

·         Hiding your hands, because the interviewer will want to interpret how open and honest you are by looking at your hands

The only way to improve correspondence between the words you say and what your body language says is to prepare for the interview and practice, practice, and practice some more. It’s best to practice interviewing with someone who can point out to you your areas of deficiency and can guide you in making improvements.

While on a job interview, you’re nothing other than an actor onstage. Just think about how much preparation it takes to perform on Broadway.

Posted via email from The Landing Expert

Can Body Language Be Learned?

Ten minutes after I meet with a coaching client for the first time, the client is facing my video camera for 60 to 90 seconds. Then we watch the video together. Differently from in real life and because we have modern technology, I can separate the impression—and the client’s image—from the spoken words. I simply turn the speakers off so I don’t get influenced by the video’s verbal content and context. This is a powerful experience, one that provides rich information. In most cases a client can use that information for improving job interview skills and then can apply the newly learned skills during a job interview. Most people are awestruck by their video experience. In less than two minutes, people can see for themselves how they’re perceived by others—something they couldn’t have known before.

Albert Mehrabian, currently UCLA professor emeritus of psychology, published his findings on inconsistent communication of feelings and attitudes and on the relative importance of verbal messages and nonverbal messages. He devised what’s known as the 55%-38%-7% rule. Professor Mehrabian’s basic tenet is that when we communicate with other people, we’re being judged to the extent of 55% by our nonverbal behavior such as body language and facial expression, 38% by our tone of voice, and only the remaining 7% by the actual words we speak and their context. Moreover, if the words we use are incongruent with our body language and tonality, then the other person tends to believe more in what he sees and hears and less in the meaning of the words.

When we interview, our body language says a lot about us and about our emotional state; and poor body language often sends the message that we’re stressed or fearful. But even before the interview interaction begins, the interviewer looks at your face, your hair, your clothes, and the image you’re projecting. Thus, he forms an opinion about you before you’ve even had a chance to formally meet.

The interviewer observes your body language and interprets it quickly, knowing at once whether you’re scared, passive, underqualified, or something else. If you say the wrong thing, the interviewer can forgive that, but if your body language says something different from what you actually say—for example, you say you’re a person who works well in stressful situations, but your body language betrays the fact that you’re indeed stressed; or, for another example, you say you’re confident, but your body language again betrays the fact that you’re not—well, those are things an interviewer knows you can’t change.

Following are a few body language mistakes to avoid during a job interview.

  • Crossing your arms, which suggests you’re either overconfident or uncomfortable

·         Lack of eye contact, especially while the interviewer is talking

·         Not smiling, which makes you appear nervous or unfriendly

·         Hiding your hands, because the interviewer will want to interpret how open and honest you are by looking at your hands

The only way to improve correspondence between the words you say and what your body language says is to prepare for the interview and practice, practice, and practice some more. It’s best to practice interviewing with someone who can point out to you your areas of deficiency and can guide you in making improvements.

While on a job interview, you’re nothing other than an actor onstage. Just think about how much preparation it takes to perform on Broadway.

Posted via email from The Landing Expert

Saturday, January 14, 2012

How the Illogical Process of Hiring Can Help YOU

So, finally, you receive a call to schedule an interview.

All your efforts have paid off. A person calls you to schedule another interview. This is a huge compliment! You were selected from dozens or, at times, hundreds of people who applied for the very same position. You typically feel elated on one hand and apprehensive on the other. The reason is clear. You know that the real test lies in the interview process.

Even if you think you interview well (because you’ve gotten jobs in the past!), the interview represents a big challenge. Over the past several years, the business climate has changed dramatically, and at the same time, the market has gotten flooded with highly qualified candidates. Interviewing is a skill that can be improved through hard work and preparation. There are so many applicants for only one opening that the process has become extremely competitive. You need to outshine your competition. Unless you kept your job search skills honed in on job market developments, you’ll most likely need to improve in this area.

So, what to do? You can do your own research and preparation via the Internet. Millions do so, but that process can take weeks or even months. Instead, you could hire a career coach! The career coach’s job is to prepare you for the upcoming competition. Such coaching will shorten your search as well as teach you how to do things right and how to avoid making costly or even, at times, fatal mistakes. The coach might also assist you in negotiating a better compensation package, which will more than make up for what you paid for coaching services.

Think of it in terms of sports: All professional athletes have coaches even though professional athletes are highly skilled. Why is this? Since the coach has no bias, he will point out to you not only your strong points but also your areas needing improvement. He will guide you to attainment of your goal.

What’s important to the hiring manager?

A hiring manager considers several factors. For example, he will review your professional background and your career progression. He’s also going to question your accomplishments as described on your resume. Be prepared to elaborate on those accomplishments once prompted in your interview. In addition, of course, your education and credentials will likely weigh heavily.

It is a huge plus for you if you were referred by a trusted source. Why is that? It’s because the roles in the interview process are well defined: This is a transaction between you and the hiring manager. You are tantamount to a salesperson with the intent to sell yourself. The hiring manager is the buyer. His job is to select among several salesperson candidates. He is not inclined to buy everything the salesperson wants to sell. However, if a trusted person recommended you, then the hiring manager’s scrutiny is significantly minimized, thus dramatically increasing your chances of being hired.

What happens at an interview?

In preparing for a big interview, it might be helpful to take on the mind-set of someone who has just finished one. After an interview is over, you will have many questions in your mind: How did you do? Were you able to provide the right answers? Defend your liabilities? And convince the hiring manager that in your past positions you not only did what he needs done but, more important, also did it successfully? Was that job performance successful because you said so? Or because it was recognized by others? Recognition by others is what convinces a hiring manager that you performed with distinction.

Once the interview is over, you must follow up. Your thank-you letter should address any questions the interviewer may have about your candidacy. It’s up to you to find out what they are. When you’re asked, “So, do you have any questions for me?” ask the interviewer about your candidacy for the position. After all of this, the only big issue remaining to be addressed is whether you’d fit harmoniously into the organization. This fit issue has a lot to do with the chemistry between a candidate and a hiring manager.

So, why is the hiring process illogical?

As you can see, today’s hiring process is lengthy. A candidate uses logic throughout the application process, but the involvement of many people over such a long time can sometimes lead to an illogical result. Furthermore, in most of the cases of rejection, the truth is not revealed to the candidate because of the potential trigger of a lawsuit. Therefore, the only logical conclusion from the candidate’s point of view is that the process is illogical. However, an understanding of the entire process can equip you and help you through.

Posted via email from The Landing Expert

Friday, January 6, 2012

The Trauma of Unemployment

The emotional stress associated with unemployment is understood only by those who are unemployed. Often, even people closely associated with the unemployed such as spouses or other family members don’t fathom the emotional pressure and pain that settles in on those without sources of income and places to go to called work.

Unfortunately, some jobless people stay in transition for a long time. Today the main reason is usually the current economic condition, but it isn’t the reason all the time. In fact, some people get quickly transplanted into new jobs, but others get held back due to their lack of a solid plan and inability to make decisions. Have you noticed that some people procrastinate decision making and agonize even over the simplest kinds of decisions? For example, some people take forever to make a menu choice in a restaurant, while others wait impatiently for the last person to decide. Or, maybe you had a boss who couldn’t make even ordinary decisions and who constantly maneuvered just to avoid the need to make the decision? There are reasons that such phenomena exist and I’m certainly not competent to attempt to provide those reasons, but through my work as a career coach I see such indecision at times with my clients.

So, how can a career coach help with such issues? Well, it’s not the job of the career coach to conduct a session like a psychologist would. And sometimes even psychologists don’t know how to or neither prepared nor qualified to. A career coach, though, can at least help narrow down the choices and assist in the decision-making process by, say, guiding clients to the right personality assessment tests, or by listening carefully to clients’ affinities or certain successes from the past, or, if appropriate, by guiding clients to other recommended professionals with advanced degrees like Ph.D.’s who are expert in counseling regarding career, job search, and workplace issues.

Honestly, most people don’t know what they want in terms of a job unless they see it in context. People can’t predict the advantages and disadvantages of a profession or a job unless they can somehow identify with it. Perhaps a friend or someone else can tell them the good, the bad, and the ugly about it. And even in that case, the future is highly unpredictable. I’m sure that at one time or another, you asked someone for an opinion of the company the person worked at. And I’m equally sure you received an answer. But was that answer a valid one? Or was it only that person’s opinion about the boss? Certainly, if the boss treats us nicely, we’ll say the entire company is great! And if the opposite is true, the entire company stinks! Everything’s always relative, isn’t it.

Posted via email from The Landing Expert